Why not become a sales representative?
Other titles: key account manager, business developer, customer portfolio manager
General description:
At AXE, the project manager is the customer’s main contact for project follow-up and development.
He or she is responsible for commercial relations, coordinating bids, following up orders and ensuring customer satisfaction throughout the project.
This job combines commercial, technical and project management skills. AXE values project managers who know how to combine rigor, a sense of service and the ability to negotiate.
Main tasks :
- Develop a customer portfolio and build loyalty
- Analyze customer needs and propose appropriate solutions
- Draft and monitor commercial offers and contracts
- Coordinate internal teams to ensure project completion
- Monitor project performance indicators and profitability
- Participate in prospecting and developing new markets
- Ensure customer satisfaction and compliance with deadlines and budgets
Recommended training / qualifications :
- Bac +2 in commerce, management or equivalent
- Bac +3 to Bac +5 in Business, Management, Engineering or equivalent
- Business schools or technical training with a strong commercial dimension
- Significant experience in project management or customer relations
Personal qualities :
- Good interpersonal and negotiation skills
- Organization
- Autonomy and responsiveness
- Customer service skills and diplomacy
Technical skills required :
- Mastery of sales techniques and project management
- Knowledge of CRM and ERP tools
- Ability to analyze markets and calculate profitability
- Technical notions according to business sector
- Good written and oral communication skills in English
Place in the organization AXIS :
The project manager works directly with customers, sales, production and technical departments. They play a key role in the success of projects and customer satisfaction.
A word from the team leader:
“Our account managers are the drivers of customer projects. Their role is strategic for business development and customer satisfaction.” – Michaël C, AXE Sales Director.
Frequently asked questions for sales representatives!
What are the working hours?
Mainly during the day, with frequent travel to customer sites.
Is it a stressful job?
It can be, especially on complex projects or with demanding customers, but it’s also very rewarding.
Do you work alone or in a team?
Cross-functional work: the project manager works with production and sales.
What tools do we use on a daily basis?
CRM, ERP, project tracking tools, e-mail and telephone for communication with customers and internal teams.
Can I move on to other positions?
Yes, towards key account manager, sales director.
What do AXE’s account managers like best?
The diversity of projects, the customer contact, the responsibility for the success of assignments and the satisfaction of working on projects from A to Z.
Got another question? Ask it here! A professional will answer you
